Last updated: June 2026
This Privacy Policy explains how Ivy Movers (“Ivy Movers,” “we,” “us,” or “our”) collects, uses, and protects the information you provide when you use our website or request a moving quote. We are a moving company based at 5121 Baltimore Ave, Hyattsville, MD 20781, and we take your privacy seriously.
Information we collect
We only collect the information we need to give you a quote and carry out your move. When you submit our quote or contact form, that typically includes your name, phone number, email address, your origin and destination ZIP codes or addresses, and any details you choose to share about your move (home size, dates, special items). If you call us, we may keep a record of the conversation and the details you provide. Our website may also collect basic, non-identifying technical data such as your browser type and general usage through standard web analytics.
How we use your information
We use the information you give us to prepare your quote, schedule and perform your move, communicate with you about your job, respond to your questions, and keep our own records for the services we provide. If you become a customer, we may contact you about your move or, occasionally, about services that may be relevant to you. That’s it — we don’t use your information for unrelated purposes.
We do not sell your information
Ivy Movers does not sell, rent, or trade your personal information to third parties, and we are not a lead broker or matching service. We do not pass your contact details to other moving companies to bid on your job. The only parties who see your information are our own staff and the trusted service providers who help us operate (for example, our email or scheduling tools), and they are only permitted to use it to help us serve you.
Data security and retention
We take reasonable administrative and technical measures to protect your information against loss, misuse, and unauthorized access. We keep your information only as long as needed to provide our services and to meet our legal, tax, and recordkeeping obligations, after which it is securely disposed of.
Your choices
You can ask us at any time to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing [email protected] or calling (888) 711-4778. We’ll honor reasonable requests promptly, subject to any records we’re required to keep by law.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, contact Ivy Movers at 5121 Baltimore Ave, Hyattsville, MD 20781, by phone at (888) 711-4778, or by email at [email protected].